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CISCO Written Case

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Q Cisco Systems: Evolution of Structure ( Daft: page 612) 1. Discuss the organizational structure at Cisco Systems. 2. What design changes were needed? 3. How did globalization affect Cisco’s structure? 4. How has Cisco’s structure continued to evolve? Case Analysis Case Analysis Criteria Ratings Pts This criterion is linked to a Learning OutcomeCase Synopsis 20 pts Full Marks 0 pts No Marks 20 pts This criterion is linked to a Learning OutcomeQuestions 60 pts Full Marks 0 pts No Marks 60 pts This criterion is linked to a Learning OutcomeRecommendations 20 pts Full Marks 0 pts No Marks 20 pts Total Points: 100

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Starting as a small start-up firm in 1984, Cisco had moved quickly through the organization cycle stages. Cisco moved from the entrepreneurial stage in 1986 when the company had to find means to attract investors to becoming a publicly traded organization in 1990. From inception of the company to the 2014 periods, Cisco had gone through three different stages influenced by external factors: Cisco 1, Cisco 2, and Cisco 3. Cisco 1 had a divisional structure; Cisco 2 had a functional structure; and Cisco 3 operated a combination of matrix and functional structure to enhance collaborations and quick decision making.